State Farm® Insurance Agent Matt Johnson

"Switching from Progressive to State Farm saved me money and I got much better coverage. Tracy Sawyer is my agent and was just so patient with all my questions. Super kind and wonderful to work with. Highly recommend!"

"Tracy has been fabulous to work with in bundling insurance on our cars, trailers, house and more. She answered all our questions and saved us money! Tracy is an agent I can count on."

"Matt Johnson and Tracy Sawyer are incredibly responsive, extremely knowledgeable and everything you could want for your insurance needs. I would give them 10 stars if allowed."

"Abby was very helpful and friendly. Easy to talk to and to understand. State Farms been great to me!"

"Recomiendo ampliamente los servicios de Matt Johnson State Farm, y en especial a Sara Ramirez, por su excelente servicio y trato, además de tener tarifas muy competitivas del mercado. Llevo ya màs de 2 años con ellos y estoy muy encantada. Atte. Violeta"

"I spoke to Sara and she was very helpful! Very easy and fast process! Thank you"

"En lo personal a mi esta aseguradora ha sido lo mejor me ayudado a obtener mi seguro más barato y la atención es de primera la miss Sara ella es muy buena en su trabajo y siempre trata de tener al cliente satisfecho muy agradecida con state farm"

"Abby was so amazing! She made the process of adding another driver so easy and was so helpful!"

"Abby is incredible! She takes care of all my needs at State Farm, going above and beyond every time. She’s always friendly, attentive, and knowledgeable, making sure I have everything I need and fully understand my options. I truly feel like a valued customer thanks to her exceptional service. I couldn't ask for a better experience. Thank you, Abby!"

"ASK FOR ABIGAIL PARKER SHE IS SSOO AWSOME!!! I had issues with previous insurance companies with the ridiculous up charge prices but my experience with Abigail at Matt Johnson State Farm office literally saved my job. I needed car insurance within my budget and in the same day I had everything covered. I am forever grateful for her. 10/10 service’ 10/10 communication, overall the best experience I have ever had with insurance PERIOD!!!!"

"Matt Johnson’s State Farm office is always easy to deal with! Took less than 10 minutes to get a new quote and everything updated! Highly recommend!"

"I am writing this review for all to know what a wonderful agency their is at Matt Johnson I have been with State Farm for over 50 years. I have never had a problem with any claim . I met Mat about 8 years ago. He helped me with auto and my home ins. His office staff is very knowable and helpful. You never fell rushed . I would never change from State Farm . I tell everyone I know If you want the best service and best customer service you need to contact Matt Johnson . His office staff will do all they can to make sure you are satisfied and know you are truly in the best of hands"

"I spoke with Leo Garza about getting quotes on several vehicles in the same phone call. He was incredibly prompt and understanding about the situation that I am in, additionally he was super friendly. I would highly recommend his services to anyone!!!"

"Quick response and Martha Koons-Ortis was so nice and very helpful"

"As someone that just moved here from a different state, it’s really chaotic switching everything over when you’re already in a stressed state of mind. This team makes it super simple and are so helpful throughout the process! Great service all around, but really big shoutout to Martha! She is AMAZING! I highly recommend using this agency!"

"I moved to Texas 2 years ago and simply carried State Farm as my auto insurance company. During my transition and thereafter I have been blessed to have Martha Koons-Ortiz as my insurance agent. Martha owns situations and handles every situation with utmost professionalism. Martha is caring and highly knowledgeable. Thank you Martha for being always there for us."

"I've been with this agency for about a year. I've received nothing but exemplary service from their staff. They are good about expediting request and about following up with their communications. I've brought other family members to their agency because of this good service. I'd recommend them to anyone."

"Fantastic support with no haggling for quality coverage, explained what I needed and Leo saved me almost $2000 a year with a 20 min phone call. Thanks a million guys, looking forward to the continued to notch service!"

"Took two months of trying to get my policy canceled before I got any kind of response."

"Leo was super friendly and helpful and he helped take the sting out of the insurance bill. He really enjoys his work and it shows in his attention to detail!"

"5 Stars! After getting very high homeowner quotes at renewal time, I contacted Maylis at Matt Johnson - State Farm to see if they could help me out. We started with homeowners and she suggested a bundling in of my auto to get the savings in place. Kemper homeowners was going to charge me 100% more for the same insurance. With the auto, Maylis found areas where I was deficient on my Geico policy and saved me big time. Her sales and customer service was excellent and she asked about my boat insurance. I went from $1700 to $700 for the same coverages! Maylis’ professionalism, care, follow-ups, communication style, listening skills and promptness wowed me. What a joy!"

"I have never had such a terrifying customer experience as I did with this agency. I asked to speak to the agent, Matt, but was unable to. My policy was inadvertently canceled by one of his staff members, who failed to confirm which household policy should have been canceled. After realizing the policy under my name had been canceled and my auto was under a different household member I called the agency to correct. Their response to their mistake was completely unapologetic and they never truly accepted responsibility for their error. I have been dealing with this situation since May 2023. I have continuously made efforts to follow up on my policy since Edna, the office manager, has not been very communitive and Matt Johnson seems to never be available, not even to call and apologize for his staff error. I am appalled at the manner in which his staff has handled my auto policy. I continue to receive the run around from Edna and even though I have maintained my professionalism, amidst my frustration, I feel very much ignored. 8/25/2023 I do not appreciate the response below. To agent Matt Johnson; your office did not in fact call me about my policy, I had to call your office and make them aware of their error to erroneously and irresponsibly remove the policy under my name. Please do not respond by telling me to call your office. I tried to contact you and you are always away and not in office. I have switched my policies to a different State Farm agent and will no longer need to deal with this office and their staff."

"Leo Garza took great care of me helping me out getting an affordable rate thanks again"

"Horrible customer service! I thought staying with a local agent would be best but I was VERY wrong! I added my daughter to my policy and as a new driver I knew it would be on the high side but their price was 15 to 20% higher than competitors even after jumping through all of State Farms hoops they make you jump through for discounts. (safe driver app, honor role report card and proof of drivers ed)I just got my bill for next month and they raised the already high price by almost $100 additional dollars because of a "software" issue with the safe driver app. I called the office and explained the situation to someone in the Friendswood office and he transferred me to the Matt Johnson Webster office without even telling me he was doing it. I had to tell the lady that answered everything that was going on all over again and she said that she could do nothing for me and then gave me the termination date for both of my current policies so I could take my business elsewhere I suppose. WOW."

"Victoria helped me switch my home and auto a few months back and I have been very happy ever since. She is very informative and helpful every time we talk! I highly recommend."